Recovers money · Pilot-ready
Crew hotel invoice audit
Match every invoiced room night to a crew booking and the contract, and recover what was overbilled.
For airline finance and procurement.
- 1Matches each invoiced room night to a crew booking and the roster as it stood that night.
- 2Prices the night at the contracted rate and flags rate drift, extra nights and duplicate billing.
- 3Separates no-show charges that the contract allows from the ones it does not.
- 4Prepares the credit request with the evidence attached, hotel by hotel.
- 5Tracks each request to settlement and reports what came back.
Five steps, one branch to a person.
- 1
Invoice arrives
- 2
Match room nights
- 3
Price at contract
- 4
Flag variances
- 5
Credit request
Branch to a person: Credit requests above the limit you set. Any hotel already in a dispute. Contract readings the agent marks as uncertain.
What it reads, who signs off, what we count.
- Hotel invoices and monthly statements
- Booking records and roster changes
- Hotel contracts and rate loads
- Payment records
- Credit requests above the limit you set.
- Any hotel already in a dispute.
- Contract readings the agent marks as uncertain.
- Dollars recovered
- Invoices audited per month
- Disputed lines accepted by hotels
- Days from invoice to closed
Time to shadow mode
4 to 6 weeks
From the day the 50 files arrive to the agent running beside your team.
Production, recovery workflows
20% of dollars recovered
Invoice audit, unused tickets and debit memos. A monthly minimum of $3,000. No platform fee. Full pricing
The API behind this workflow
Invoices arrive outside the API. The agent matches them to bookings and rates read through these contracts.
How crew hotel invoice audit goes live
- 1
Week 1
Pick the workflow and the owner
One workflow your team already runs, with its documents, systems and written rules, one owner on your side, and one number that decides whether it worked.
- 2
Weeks 1 to 2
The 50-file test
Fifty closed files with known outcomes, graded blind by two of your people. We write the agent without looking at them, run it, and report false positives and false negatives against the human baseline.
- 3
Weeks 3 to 8
Shadow mode
About 100 new files run beside your team with no answers given. Your team compares weekly. The test set stays closed while we tune, so the agent is never fitted to it.
- 4
Weeks 9 to 10
Run alone on the cases it has earned
The agent finishes the routine cases alone. Every batch is stamped with the policy version and can be undone. Exceptions go to a person with the facts gathered.
- 5
After go-live
Eight-week error watch
Every finished case is checked for eight weeks, then a sample. Every correction joins the test set. The error rate is reported to the owner weekly.
The other five.
Hotel folio reconciliation
Chase, read and itemize every crew hotel folio, check it against the contract, and raise the dispute.
See the workflowUnused ticket and credit recovery
Track every unused ticket, credit and voucher, and apply it before it expires.
See the workflowSchedule-change queue work
Clear airline schedule changes from the queue: classify, protect, notify, reissue.
See the workflowAgency debit memos
For airlines: find violations and issue the memo. For agencies: build the dispute and win it.
See the workflowPassenger compensation claims
Decide EU261, UK261, APPR and US refund claims under your written policy, and pay within limits.
See the workflowSend us 50 closed files.
Fifty closed crew hotel invoice audit cases under NDA. Within two weeks you get the agent’s error rate against your own team and, for recovery workflows, the dollars it would have found. No charge.
- NDA first
- Two weeks
- The report is yours