Recovers money · Pilot-ready
Unused ticket and credit recovery
Track every unused ticket, credit and voucher, and apply it before it expires.
For airline staff travel, corporate travel managers, tmcs.
- 1Builds and keeps a list of every unused ticket, residual value, credit and voucher.
- 2Reads the fare rules and the airline policy for each one: expiry, name rules, exchange fees.
- 3Matches each credit to an upcoming trip for the same traveler or the same company.
- 4Applies the credit at booking or alerts the booker before the expiry date.
- 5Reports what was reused, what expired and why.
Five steps, one branch to a person.
- 1
List every credit
- 2
Read the rules
- 3
Match to a trip
- 4
Apply or alert
- 5
Report leakage
Branch to a person: Exchanges that change what the traveler pays. Credits used outside policy. Any name or ownership question.
What it reads, who signs off, what we count.
- PNRs and ticket records
- Airline credit and voucher portals
- Upcoming bookings and traveler profiles
- Fare rules
- Exchanges that change what the traveler pays.
- Credits used outside policy.
- Any name or ownership question.
- Dollars reused before expiry
- Dollars expired
- Credits found that the old list missed
Time to shadow mode
2 to 4 weeks
From the day the 50 files arrive to the agent running beside your team.
Production, recovery workflows
20% of dollars recovered
Invoice audit, unused tickets and debit memos. A monthly minimum of $3,000. No platform fee. Full pricing
The API behind this workflow
This workflow runs in your GDS and airline portals. No Routespring API is required; these links show where bookings and changes meet the platform if you use it.
How unused ticket and credit recovery goes live
- 1
Week 1
Pick the workflow and the owner
One workflow your team already runs, with its documents, systems and written rules, one owner on your side, and one number that decides whether it worked.
- 2
Weeks 1 to 2
The 50-file test
Fifty closed files with known outcomes, graded blind by two of your people. We write the agent without looking at them, run it, and report false positives and false negatives against the human baseline.
- 3
Weeks 3 to 8
Shadow mode
About 100 new files run beside your team with no answers given. Your team compares weekly. The test set stays closed while we tune, so the agent is never fitted to it.
- 4
Weeks 9 to 10
Run alone on the cases it has earned
The agent finishes the routine cases alone. Every batch is stamped with the policy version and can be undone. Exceptions go to a person with the facts gathered.
- 5
After go-live
Eight-week error watch
Every finished case is checked for eight weeks, then a sample. Every correction joins the test set. The error rate is reported to the owner weekly.
The other five.
Hotel folio reconciliation
Chase, read and itemize every crew hotel folio, check it against the contract, and raise the dispute.
See the workflowCrew hotel invoice audit
Match every invoiced room night to a crew booking and the contract, and recover what was overbilled.
See the workflowSchedule-change queue work
Clear airline schedule changes from the queue: classify, protect, notify, reissue.
See the workflowAgency debit memos
For airlines: find violations and issue the memo. For agencies: build the dispute and win it.
See the workflowPassenger compensation claims
Decide EU261, UK261, APPR and US refund claims under your written policy, and pay within limits.
See the workflowSend us 50 closed files.
Fifty closed unused ticket and credit recovery cases under NDA. Within two weeks you get the agent’s error rate against your own team and, for recovery workflows, the dollars it would have found. No charge.
- NDA first
- Two weeks
- The report is yours